Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AMPX306 Mapping and Delivery Guide
Provide coaching

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AMPX306 - Provide coaching
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to act as a coach to others in the workplace.Coaching is used when experienced personnel are teamed with new recruits or employees new to a position. The role of a coach is to provide advice, support and guidance as the employee learns new tasks and skills, and becomes familiar with the position and the working environment. In many enterprises, this is referred to as a 'buddy' system. Coaching or buddying is used throughout the meat industry.This unit must be delivered in the context of Australian meat processing standards and regulations.All work should be carried out to comply with workplace requirements and hygiene and sanitation standards.This unit applies to individuals who work under broad direction and take responsibility for their own work, including limited responsibility for the work of others. They provide and communicate solutions to a range of predictable problems.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Competency must be demonstrated over time and under typical operating or production conditions for the enterprise.

Assessment must occur in the workplace and under normal enterprise or production conditions.

A minimum of three different forms of assessment must be used.

Assessors must satisfy current standards for RTOs.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish coaching relationship
  • Identify areas for development in accordance with organisational and individual requirements
  • Apply effective communication styles to develop trust, confidence and rapport
  • Make coaching arrangements on how the relationship will be conducted
  • Agree upon expectations and goals
  • Seek input from relevant personnel, if required
       
Element: Provide coaching support
  • Assist individuals to clarify tasks, duties and other requirements associated with their positions
  • Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback
  • Provide a supportive environment to allow individuals to work towards achieving required skill levels
  • Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration
  • Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance
       
Element: Evaluate effectiveness of coaching
  • Recognise and openly discuss changes in the coaching relationship
  • Make adjustments to the relationship to take account of the needs of both the coach and the individual
  • Seek feedback from colleagues and other relevant personnel to identify and implement improvements
       
Element: Establish coaching relationship
  • Identify areas for development in accordance with organisational and individual requirements
  • Apply effective communication styles to develop trust, confidence and rapport
  • Make coaching arrangements on how the relationship will be conducted
  • Agree upon expectations and goals
  • Seek input from relevant personnel, if required
       
Element: Provide coaching support
  • Assist individuals to clarify tasks, duties and other requirements associated with their positions
  • Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback
  • Provide a supportive environment to allow individuals to work towards achieving required skill levels
  • Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration
  • Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance
       
Element: Evaluate effectiveness of coaching
  • Recognise and openly discuss changes in the coaching relationship
  • Make adjustments to the relationship to take account of the needs of both the coach and the individual
  • Seek feedback from colleagues and other relevant personnel to identify and implement improvements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish coaching relationship

1.1 Identify areas for development in accordance with organisational and individual requirements

1.2 Apply effective communication styles to develop trust, confidence and rapport

1.3 Make coaching arrangements on how the relationship will be conducted

1.4 Agree upon expectations and goals

1.5 Seek input from relevant personnel, if required

2. Provide coaching support

2.1 Assist individuals to clarify tasks, duties and other requirements associated with their positions

2.2 Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback

2.3 Provide a supportive environment to allow individuals to work towards achieving required skill levels

2.4 Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration

2.5 Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance

3. Evaluate effectiveness of coaching

3.1 Recognise and openly discuss changes in the coaching relationship

3.2 Make adjustments to the relationship to take account of the needs of both the coach and the individual

3.3 Seek feedback from colleagues and other relevant personnel to identify and implement improvements

The candidate must be observed acting as a coach to others in the workplace. Evidence must demonstrate the candidate’s consistency of performance over time.

The candidate must:

apply communication skills in giving, receiving and analysing feedback relevant to the process of coaching

apply the organisation's policies, procedures and plans

apply relevant problem-solving skills

assist another individual to achieve their goals and development needs through the use of significant workplace knowledge

create a learning environment that allows for open discussion, feedback, tolerance of mistakes during learning within a safe environment, and affirmation of the individual's worthiness

demonstrate effective methods of coaching

demonstrate effective planning skills to organise activities

identify and apply relevant workplace health and safety, regulatory and workplace requirements

use appropriate methods and techniques for eliciting and interpreting feedback

work effectively with individuals who have diverse work styles, aspirations, cultures and perspectives

The candidate must demonstrate a factual, technical, procedural and theoretical knowledge of:

effective learning styles and methods of coaching

methods for identifying development opportunities

enterprise's Standard Operating Procedures (SOPs), work instructions and relevant regulatory requirements, and apply them to the coaching process

principles of coaching for development of competence

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish coaching relationship

1.1 Identify areas for development in accordance with organisational and individual requirements

1.2 Apply effective communication styles to develop trust, confidence and rapport

1.3 Make coaching arrangements on how the relationship will be conducted

1.4 Agree upon expectations and goals

1.5 Seek input from relevant personnel, if required

2. Provide coaching support

2.1 Assist individuals to clarify tasks, duties and other requirements associated with their positions

2.2 Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback

2.3 Provide a supportive environment to allow individuals to work towards achieving required skill levels

2.4 Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration

2.5 Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance

3. Evaluate effectiveness of coaching

3.1 Recognise and openly discuss changes in the coaching relationship

3.2 Make adjustments to the relationship to take account of the needs of both the coach and the individual

3.3 Seek feedback from colleagues and other relevant personnel to identify and implement improvements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify areas for development in accordance with organisational and individual requirements 
Apply effective communication styles to develop trust, confidence and rapport 
Make coaching arrangements on how the relationship will be conducted 
Agree upon expectations and goals 
Seek input from relevant personnel, if required 
Assist individuals to clarify tasks, duties and other requirements associated with their positions 
Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback 
Provide a supportive environment to allow individuals to work towards achieving required skill levels 
Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration 
Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance 
Recognise and openly discuss changes in the coaching relationship 
Make adjustments to the relationship to take account of the needs of both the coach and the individual 
Seek feedback from colleagues and other relevant personnel to identify and implement improvements 
Identify areas for development in accordance with organisational and individual requirements 
Apply effective communication styles to develop trust, confidence and rapport 
Make coaching arrangements on how the relationship will be conducted 
Agree upon expectations and goals 
Seek input from relevant personnel, if required 
Assist individuals to clarify tasks, duties and other requirements associated with their positions 
Assist individuals to gain required skills and expertise through demonstration, guidance, advice and constructive feedback 
Provide a supportive environment to allow individuals to work towards achieving required skill levels 
Encourage individuals to make decisions and take responsibility for the courses of actions or solutions under consideration 
Provide assistance and guidance in a manner that allows individuals to retain responsibility for personal performance 
Recognise and openly discuss changes in the coaching relationship 
Make adjustments to the relationship to take account of the needs of both the coach and the individual 
Seek feedback from colleagues and other relevant personnel to identify and implement improvements 

Forms

Assessment Cover Sheet

AMPX306 - Provide coaching
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AMPX306 - Provide coaching

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: